HELP CENTRE

Frequently Asked Questions

Everything you need to know about orders, shipping, sizing, payments and Unreal Drips.

Orders & Shipping

Common questions about orders, delivery and tracking.

When will my order be shipped?

Orders are generally confirmed within 24 hours. Delivery usually takes 3–5 days, while metro cities may receive orders within 2–3 days.

How can I track my order?

Once your order ships, tracking details are shared through the contact information provided during checkout.

Do you charge for delivery?

Prepaid orders include free shipping. Cash on delivery charges may apply and will be shown at checkout.

Fit, fabric and product-related information.

What fit are the T-shirts?

Our core T-shirts use a relaxed oversized fit with dropped shoulders and wide sleeves.

What fabric do you use?

Our oversized T-shirts use heavyweight 240 GSM cotton for a structured yet comfortable feel.

How do I select the right size?

Please use the size guide available on the product page and compare the measurements with a T-shirt you already own.

Information about prepaid and cash-on-delivery orders.

Which payment methods are accepted?

Available payment methods are displayed securely during checkout and may include prepaid options and cash on delivery.

Is prepaid payment secure?

Payments are processed through the secure payment provider shown during checkout.

Help with order issues and store policies.

Can I return my order?

Please review the return or no-return policy shown on the product page before placing your order.

What if I receive a damaged product?

Contact our support team as soon as possible with your order details and clear photos of the issue.

Still need help?

Send us a message and our team will help you with your order or product question.